Jobs Template
Career as Employee Customer Service (m/f/div)
Braunschweig, Germany
GOM Metrology, a company of the ZEISS Group, specializes in industrial 3D coordinate measuring technology, 3D computed tomography and 3D testing. GOM Metrology internationally sets standards in optical 3D metrology. The company helps customers worldwide to increase product quality, optimize processes and thus produce more efficiently. Where initially three young visionaries developed high-precision optical metrology, we now have around 600 experts working at our sites in Braunschweig and Leipheim.
What makes Carl Zeiss GOM Metrology GmbH successful is our first-class team, which we support in every respect. Our aspiration is to create working conditions that move us forward together.

What we need your expertise for
- You will be part of the Service Development and Support Optical Systems team and support our colleagues in processing service orders
- You will be in close contact with customers, internal service staff and Sales for the creation, processing and follow-up of orders
- You will create orders and keep track of the processing
- You will support us in various service projects(e.g. SAP S/4HANA)
Your qualifications
- In addition to your completed vocational training, you have experience in order processing in a technical environment
- Ideally, you have already worked with SAP as an ERP system
- You are determined and also think outside the box when it comes to optimizing processes or procedures
- You enjoy communicating with customers and colleagues in a confident and respectful manner
What we offer
At GOM, work-life balance is not just an empty phrase. We strongly believe that it contributes significantly to productive collaboration.
That is why we offer:
- Modern working environment with respectful informal culture
- Structured onboarding
- Corporate and team events
- Free drinks
- Jobrad (company bicycle)
- Childcare support
- Attractive ZEISS employee offerings
- Company restaurant "taste" – one of the best in the region
- In-house "FitnessBox" with equipment and various courses – free of charge and almost 24/7
Be part of our team!
We provide an ideal mix of exciting challenges and a pleasant working atmosphere. A thorough onboarding is the key element for our mutual success. We offer a modern working environment with flat hierarchies, short decision-making processes and a respectful atmosphere that allows you to develop your full potential.
Please send us your application as PDF including your salary expectations and your earliest possible starting date.
We are looking forward to welcoming you to our team!
Carl Zeiss GOM Metrology GmbH
Schmitzstraße 2
38122 Braunschweig
Germany
+49 531 390290
jobs@gom.com