Employee for Customer Service/Customer Care (m/f/div)

Employee for Customer Service/Customer Care (m/f/div)

Braunschweig, Germany

GOM is a leading innovator in the development of optical 3D metrology systems and measurement software, with a workforce currently numbering around 500. We set new standards in industrial metrology with our holistic solutions and are successful with them all over the globe. Our base of international customers includes companies from the automotive, aviation and aerospace industries as well as the consumer goods industry and their suppliers.

What we need your expertise for

  • Entering national and international customer inquiries in our ticketing system
  • ndependent processing, support and qualified forwarding of inquiries to departments
  • Complete documentation of support cases in the ticketing system
  • Assistance with support cases and online support

Your qualifications

  • A completed technical training or experience at the help desk as career changer
  • IT skills and technical affinity
  • Enjoy communicating with customers, colleagues and partners
  • High level of customer and service orientation, friendliness and eagerness to help
  • Excellent command of German and English

What we offer

At GOM, work-life balance is not just an empty phrase. We strongly believe that it contributes significantly to productive collaboration.

That is why we offer:

  • Modern working environment with respectful informal culture
  • Structured onboarding
  • Corporate and team events
  • Free drinks
  • Jobrad (company bicycle)
  • Childcare support
  • Attractive ZEISS employee offerings
  • Company restaurant "taste" – one of the best in the region
  • In-house "FitnessBox" with equipment and various courses – free of charge and almost 24/7

Be part of our team!

We provide an ideal mix of exciting challenges and a pleasant working atmosphere. A thorough onboarding is the key element for our mutual success. We offer a modern working environment with flat hierarchies, short decision-making processes and a respectful atmosphere that allows you to develop your full potential.

Please send us your application as PDF including your salary expectations and your earliest possible starting date.

We are looking forward to welcoming you to our team!

Apply now


GOM GmbH

Schmitzstraße 2
38122 Braunschweig
Germany

+49 531 390290
jobs@gom.com