GOM Metrology

Employee for Customer Service/Customer Care (m/f/div)

Employee for Customer Service/Customer Care (m/f/div)

Braunschweig, Germany

GOM Metrology, a company of the ZEISS Group, specializes in industrial 3D coordinate measuring technology, 3D computed tomography and 3D testing. GOM Metrology internationally sets standards in optical 3D metrology. The company helps customers worldwide to increase product quality, optimize processes and thus produce more efficiently. Where initially three young visionaries developed high-precision optical metrology, we now have around 600 experts working at our sites in Braunschweig and Leipheim.

What makes Carl Zeiss GOM Metrology GmbH successful is our first-class team, which we support in every respect. Our aspiration is to create working conditions that move us forward together.

GOM Jobs Support

What we need your expertise for

  • Entering national and international customer inquiries in our ticketing system
  • Independent processing, support and qualified forwarding of inquiries to departments
  • Complete documentation of support cases in the ticketing system
  • Assistance with support cases and online support

Your qualifications

  • A completed technical training or experience at the help desk as career changer
  • IT skills and technical affinity
  • Enjoy communicating with customers, colleagues and partners
  • High level of customer and service orientation, friendliness and eagerness to help
  • Excellent command of German and English

What we offer

At GOM, work-life balance is not just an empty phrase. We strongly believe that it contributes significantly to productive collaboration.

That is why we offer:

  • Modern working environment with respectful informal culture
  • Structured onboarding
  • Corporate and team events
  • Free drinks
  • Jobrad (company bicycle)
  • Childcare support
  • Attractive ZEISS employee offerings
  • Company restaurant "taste" – one of the best in the region
  • In-house "FitnessBox" with equipment and various courses – free of charge and almost 24/7

Be part of our team!

We provide an ideal mix of exciting challenges and a pleasant working atmosphere. A thorough onboarding is the key element for our mutual success. We offer a modern working environment with flat hierarchies, short decision-making processes and a respectful atmosphere that allows you to develop your full potential.

Please send us your application as PDF including your salary expectations and your earliest possible starting date.

We are looking forward to welcoming you to our team!

Apply now


Carl Zeiss GOM Metrology GmbH

Schmitzstraße 2
38122 Braunschweig
Germany

+49 531 390290
jobs@gom.com