Commercial Employee in the Field of Customer Service (m/f/div)

Commercial Employee in the Field of Customer Service (m/f/div)

Braunschweig, Germany

GOM is a leading innovator in the development of optical 3D metrology systems and measurement software, with a workforce currently numbering around 500. We set new standards in industrial metrology with our holistic solutions and are successful with them all over the globe. Our base of international customers includes companies from the automotive, aviation and aerospace industries as well as the consumer goods industry and their suppliers.

GOM Jobs Software

Driven by pioneering spirit and precision, 3D metrology is our passion. We develop high-precision optical measuring systems and software. Variety and know-how form the basis of our innovative strength.


The growing 3D metrology industry is constantly changing - and so are we. The ongoing development of our employees is a crucial factor in this. Our wide range of professional development opportunities will individually support you. At the same time, they ensure that you can add your exciting expertise to the projects at GOM.


What to expect

  • Preparation of offers and calculations incl. their follow-up and order processing
  • Planning, control and optimization of worldwide service calls
  • Organizational contact person for our service technicians and interface to our worldwide partners
  • Strategic sale of services, contracts and spare parts
  • Expansion and consulting of service contracts and services
  • Proactive consulting of customers on service query

Your skills and knowledge

  • A completed commercial training and several years of professional experience in customer service or sales ideally in a technical B2B environment
  • Strong service and customer orientation and a profound technical understanding
  • Experienced handling of ERP software (preferably SAP)
  • Corporate and analytical thinking
  • Negotiation skills, assertiveness and flexibility
  • Excellent knowledge of German and English

Your benefits

At GOM, work-life balance is not just an empty phrase. We strongly believe that it contributes significantly to productive collaboration.

That is why we offer:

  • Modern working environment with respectful informal culture
  • Structured onboarding
  • Corporate and team events
  • Job bike
  • Free drinks
  • Childcare support
  • Attractive ZEISS employee offerings
  • Company restaurant "taste" – one of the best in the region
  • In-house "FitnessBox" with equipment and various courses – free of charge and almost 24/7

Apply now!

We provide an ideal mix of exciting challenges and a pleasant working atmosphere. A thorough onboarding is the key element for our mutual success. We offer a modern working environment with flat hierarchies, short decision-making processes and a respectful atmosphere that allows you to develop your full potential.

Please send us your application as PDF including your salary expectations and your earliest possible starting date.


Schmitzstraße 2
38122 Braunschweig

+49 531 390290