Software Support Engineer or Technician

GOM is a leading innovator in the development of optical 3D metrology systems and measurement software, with a workforce currently numbering around 400. We set new standards in industrial metrology with our holistic solutions and are successful with them all over the globe. Our base of international customers includes companies from the automotive, aviation and aerospace industries as well as the consumer goods industry and their suppliers.

At our site in Braunschweig, Germany, we are currently searching for:

Software Support Engineer or Technician (m/f)

Your Duties:

  • Processing software and application requests of our customers and partners in Germany and abroad based on our ticket system
  • Analysis of problems and independent development of solutions
  • Close cooperation with sales and engineering departments
  • Implementation of webinars and internal training courses for customers and partners
  • Maintenance and expansion of our knowledge base

Your Profile:

  • A technical degree, a technical training or profound experience in the fields of support and service
  • Sound skills in dealing with technical devices and application software in industrial environments
  • Ability to work independently and well-structured
  • Distinct customer and service orientation
  • Excellent command of German and English, written as well as spoken

We offer you an interesting professional challenge and a pleasant working atmosphere. We consider a thorough introduction to your new job to be key to our joint success. We look forward to receiving your detailed application, which you will ideally send us as a PDF file by email, including your salary expectations and the earliest date on which you can start work.

GOM GmbH
Schmitzstraße 2
38122 Braunschweig
Germany

+49 531 390290
jobs|at|gom.com